Insightful Resources
Explore our free resources designed to help you discover and ignite the spark between you and your customers, keep you ahead of the curve and stay relevant in a rapidly evolving market.
Travel report “From commodity to experience”
In a landscape where people are spending more but travelling less, how can you make your brand memorable for all the right reasons?
90% of leisure travel and 86% of business travel have already bounced back. Travel spending has increased by 15%, yet the frequency of travel remains less, with overall sales still lagging.
In our report, we uncover how recent global events have reshaped consumer behaviour in travel. These changes pose unique challenges for businesses to overcome.
Download the full report now to gain insights on key trends and strategies that will help you not only meet but exceed your travellers’ expectations, enhancing customer satisfaction and driving business growth.
Six Strategies for Being Truly Inclusive
Insights from Neurodiverse Families on Travel and Dining
1 in 7 people are neurodivergent in the UK* and experience the world differently. *ed.ac.uk
We’ve been curious about neurodiversity and how it impacts customer needs when travelling and eating out – two of life’s most joyful yet potentially stressful experiences so we asked our research community about their thoughts. We’ve curated these insights and share six strategies to deliver a great experience to neurodiverse families when travelling and dining.
Download your free copy of our ‘Six Strategies for Being Truly Inclusive’ infographic now and understand how to create inclusive customer experiences for ALL your customers.
Six strategies for connecting with your customer
What are the magic ingredients for building meaningful connections that spark joy and happiness?
74% of GB consumers now describe eating/drinking out as the treat they most look forward to.
We’ve turned our focus to the essence of hospitality. Through the lens of Trixtalk, we've uncovered the crucial elements of human connection and how hospitality brands can foster these bonds.
Download your free copy of our ‘Six Strategies for Connecting You and Your Customers’ infographic now and get the scoop on the magic ingredients needed to spark joy and happiness with your customers to build authentic and meaningful connections.
